Software Tester at MyNewTerm, Benyamin plays a key role in making sure everything we release runs smoothly. From reviewing new features and running tests to logging bugs and collaborating with developers, his day-to-day is all about quality and precision. It’s a hands-on role that balances technical problem-solving with big-picture impact, especially when a smooth release helps someone land their dream teaching role or a school fill a vital vacancy. With a background in Software Engineering and a Master’s in AI, Benyamin brings both depth and drive to the QA space. Their journey from internship to industry has been fuelled by curiosity, purpose, and a love of learning — both in tech and outside of it (just ask him about Persian cooking!).
What does a typical day in your role look like?
A typical day in my role starts with reviewing new features or bug fixes that need testing. I work a lot with the staging and beta environments, running both manual and automated tests to ensure everything works as expected. As software testing is a very new role in our team, I find myself writing and updating test cases, logging any issues I find, and communicating closely with developers to troubleshoot or clarify requirements. Some days, I help test production hot fixes or prep for a release, which can be fast-paced. I enjoy the mix of technical problem-solving. It keeps me motivated to get out of bed and inspired to learn more.
How did you get started in this industry?
I got started in this industry through my passion for technology. I completed my Bachelor’s degree in Software Engineering. This expanded my horizon of how powerful and vast technology can be. While studying, I became familiar with the importance of quality in software and how the smartest and most well-known system needs solid testing to truly work in the real world. This led me to explore my options in this field. I started my career in software quality in Malaysia by doing an Internship as a QA Engineer. I started by learning the basics and the foundation of testing in the real world, and then I moved to the UK and pursued a Master’s degree in AI, which opened my eyes to the benefits of AI in Software Quality. I continued my passion for software quality by doing testing projects to stay up to date with testing trends and keeping my skills sharp, and then joined MyNewTerm, where I’ve been able to apply my knowledge with the help of my team and grow quickly. It’s been a journey with ups and downs and a consistent purpose, and I’m really proud of how far I’ve come.
What do you find most rewarding about your job?
I really enjoy solving problems and the sense of purpose behind problem-solving. At MyNewTerm, I am not just looking for bugs; I am part of a team that is building a reliable platform that connects educators with schools and roles. Knowing the work I do helps to avoid frustrating errors for someone applying for their dream job, or a school filling a critical role, which means a lot to me. Whenever I see a release go out smoothly and hear how it’s helped people, it makes me proud of what I do.
What’s your go-to productivity hack or tool?
I personally use an app called Notion to help me plan my day, where I can focus on specific activities at work like focused testing, bug triage and communication, so I’m not constantly switching contexts. I also rely a lot on bug or project management tools to stay organised and up to date.
What’s the best advice you’ve ever received?
When I was 15, my pops told me never to go grocery shopping when I’m hungry, because I’d end up grabbing things I don’t really need. That advice stuck with me, and over time, I realised it applies to more than just food. The same goes for relationships or any important decision: when you rush into something out of loneliness, stress, or desperation, you might choose what’s convenient in the moment, not what’s truly right for you. Since then, I’ve applied that mindset to many areas of life. Staying grounded, making more intentional choices, and not letting temporary feelings drive long-term decisions.
What’s something people might be surprised to learn about you?
Something people are often surprised to learn about me is how good I am at cooking — at least that’s what my friends keep telling me! I really enjoy experimenting with different recipes, especially Persian dishes, and it’s become a bit of a passion outside of work. I guess it surprises people due to the nature of what I do at work, which is very logical and technical, but cooking lets me be creative and spontaneous.
If you could swap jobs with anyone for a day, who would it be?
If I could swap jobs with someone in the company for a day, it would be Lucy, one of our product owners. I work closely with her when testing features or bugs, and it would be interesting to see how they gather requirements and prioritise features. I think understanding their perspective would help me be a better tester.
