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  Sharon is a Customer Support Advisor at MyNewTerm, quietly keeping things running behind the scenes. From handling finance tasks like service agreements, renewals, and invoices, to jumping in on live chats and email queries during busy periods, she plays a key role in supporting both schools and candidates with efficiency and care. With a […]

Emily is a Senior Account Manager at MyNewTerm, where she supports schools and trusts throughout their journey, from first introductions to long-term success. With over a decade of experience as a secondary school English teacher, she brings a deep understanding of the education sector and a genuine commitment to improving recruitment for both staff and

Jessica is a Customer Service Account Manager at MyNewTerm, supporting schools and trusts as they get set up on the platform and helping users navigate any technical queries along the way. With a background as a Primary School Teacher, she understands the pressures schools face and is passionate about making their lives easier through smart, supportive

As Founder and CEO of MyNewTerm, Wayne Cartmel leads with purpose, juggling everything from tech and product to national education events and school visits. The variety keeps things exciting — and fuels his drive to grow an EdTech platform that truly makes a difference. Wayne’s journey began in teaching, where he quickly spotted how outdated

James Elliott is a Partnerships Manager at MyNewTerm, where he spends his days connecting with schools, showcasing the platform, and building meaningful relationships across the education community. With over five years of experience in the sector, including time supporting MATs and schools through HR and payroll services, James brings both insight and enthusiasm to every

Louise Underwood is a dedicated Customer Service Account Manager at MyNewTerm, known for her warm, supportive approach and genuine care for each school she works with. With over 15 years of experience in education, Louise made the leap into edtech to continue making a difference – this time through customer relationships and platform support. She

As part of the MyNewTerm development team, Ikunyemi Ngor plays a key role in keeping projects on track — from daily stand-ups and code reviews to problem-solving and cross-team collaboration. With a sharp eye on both technical detail and strategic goals, they help steer the development process and support the wider team (even if that

Dale Fahey is Head of Partnerships at MyNewTerm, where he leads on building strong, strategic relationships with schools and multi-academy trusts. With a background in education and a passion for digital innovation, Dale works closely with partners to ensure the platform delivers real impact. Known for his thoughtful approach and calm leadership, he’s committed to

Ndidi Abiagam is a key part of the development team at MyNewTerm, bringing a long-standing passion for problem-solving through technology. With early roots in coding and hands-on experience from internships abroad, they’ve built a career focused on creating smart, effective solutions that support our mission to simplify school recruitment. For Ndidi, the most rewarding part